The reason we take on work in Adelaide is that the businesses here tend to be sharper about what they want than the brief lets on. AI email triage for an Adelaide team almost always ends up looking different to AI email triage for a downtown Auckland one.
AI email triage designed around the way an Adelaide team actually runs.
Our goal is to give Adelaide businesses a three-day weekend, so people can spend more time with their families and the people they love :)
What AI email triage actually does
Inbox gets the AI treatment - drafts replies, files quotes, escalates the urgent, and snoozes the noise. Your team starts the day at zero, not 200 unread.
- 01 Drafts replies in your tone, ready to send
- 02 Auto-files attachments to the right job folder
- 03 Detects complaints and pings the right person
- 04 Weekly digest of what was handled while you slept
Built on: Claude Gmail API Microsoft Graph Vercel
Without Koala Dynamics
With Koala Dynamics
What you actually get
Every engagement is scoped and quoted up front. This is what is in the box.
- A working pilot, in productionNot a prototype on someone's laptop. The first slice of AI email triage runs against real work within weeks.
- Your data stays yoursIt runs on your accounts and your tools. If we part ways you keep the system and everything in it.
- The workflow mapped before codeWe write down what good looks like for Adelaide businesses first, so nobody is guessing at handover.
- Support after it landsThe people who built it stay reachable when the business changes shape around it.
How AI email triage compares
The two things most businesses do instead, and where each one runs out.
| Hiring for it | An off-the-shelf tool | Koala Dynamics | |
|---|---|---|---|
| Fit to how you work | Fits perfectly, costs a salary | You bend your process to suit the tool | Built around the workflow you already run |
| Time to something useful | Immediate, and permanent | Quick to switch on, slow to make fit | A working slice in weeks, then hardened |
| Who owns the data | You do | The vendor, on the vendor's terms | You do, in your own accounts |
| When it breaks | That person sorts it, if they are in | A support queue and a ticket number | The people who built it |
| What it costs | A salary, every year, forever | Per seat, forever, used or not | Scoped and quoted up front |
What Adelaide teams tell us when they get on a call.
- Adelaide runs on defence, wine and a growing med-tech sector - AI lands well here with teams that are precise by trade and impatient with anything that wastes their time.
- The naval shipbuilding program, a concentrated wine industry around the Barossa and McLaren Vale, and a health and biotech cluster around the CBD all reward AI that's accurate first, flashy never.
We work with teams across Adelaide: CBD · Norwood · Glenelg · Mawson Lakes · Elizabeth · Port Adelaide.
Talk to us about this →
How we build AI email triage for an Adelaide team.
We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for your Adelaide business, so value lands before the build is finished. AI inbox manager.
Talk to usHow the work runs
- Find the one workflowWe look for the job costing Adelaide businesses the most hours or the most leads, and deliberately ignore the rest for now.
- Ship a working sliceA narrow version goes into production in weeks, against real work, so the value shows up before the build is finished.
- Prove it, then widenWe measure it against what the work cost before. If it does not pay for itself, we say so rather than scaling it.
- Harden and hand overLogging, fallbacks and a real handover, so it keeps running when we are not in the room.
The outcome for Adelaide teams
What changes for Adelaide teams after this lands: the work that used to need a person stays done, the work that needs a person gets done with their attention undivided. Inbox time cut from 2 hours/day to under 30 minutes.
Not your typical AI agency.
Honest about what AI can and cannot do
Ships the one workflow that pays for itself
Hours given back, never the size of the invoice
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
FAQ
What's the realistic timeline for AI email triage with an Adelaide?
Most Adelaide businesses have their first usable slice in week 5 or 6. We'd rather ship narrow and real than broad and aspirational - your team gets to use the thing well before the engagement is "done".
What does AI email triage cost for an Adelaide?
Pilots start from a fixed scope priced to land a measurable result inside 6 weeks. Pricing depends on data volume, integration complexity, and whether you need us on managed services afterwards. We'll quote precisely after a 30-minute scoping call.
Has this actually shipped for a real Adelaide?
Yes. Inbox time cut from 2 hours/day to under 30 minutes. We'll share comparable engagements on the call.
What happens if we want to swap a vendor out later?
AI email triage is built behind a small adapter layer specifically so swapping a model provider or a data source is a one-day job, not a re-architecture. Claude, Gmail API, Microsoft Graph, Vercel are our defaults, but the build is intentionally portable.
Twenty minutes, your call.
You describe what's broken. We'll tell you what we'd actually do about it.
Talk to us about this
Tell us what you're trying to do and we'll reply with how we'd build it - no obligation.